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Privacy Statement

1. Our commitment to maintaining your privacy

CapitalMatch's Privacy Statement has been created because we value our users and recognise their right to keep personal information private. This statement discloses our information gathering and dissemination practices for all sites managed by CapitalMatch.

 

2. Collecting information on visitors

CapitalMatch collects information on our site visitors collectively including which sections of the site are most frequently visited, how often and for how long. This data is always used as aggregated, non-personal information. CapitalMatch utilises this information to improve and enhance our services by monitoring the areas on the site which are most popular to you. This aggregated information may be shared with CapitalMatch partners to provide them with an overview of how CapitalMatch visitors use the site.

CapitalMatch's web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Again, information is gathered in aggregate only and cannot be traced to an individual user.

CapitalMatch uses cookies to provide you with a better experience. These cookies and applets allow you to use specific services such as Email Alerts (an alert service which emails your chosen investment opportunities, to remember who you are for Auto Login if you choose this option and to remember your last search criteria for your saved searches.

Users who do not wish to receive cookies can instruct their web browsers to refuse them. However, doing so will prevent access to some areas of the site and limit your use of some of the CapitalMatch services.

In order to better understand our users, CapitalMatch utilises a third party measurement company, to assess site traffic.

A tracking code is used to collect the following information on the usage of the CapitalMatch Website:

  • The number of page views (or page impressions) that occur on the Website;
  • The number of unique visitors to the Website;
  • How long these unique visitors (on average) spend on the Website when they do visit; and
  • Common entry and exit points into the Website.

This aggregate, non-personal information is collated and provided to CapitalMatch to assist in analysing the usage of the site. This data is also accessible by media organisations and research companies, for the purpose of conducting industry comparisons with other Internet websites.

 

3. Security of your Personal Information & Privacy Policy

CapitalMatch undertakes to keep the information submitted in your registration confidential and secure. While CapitalMatch takes all due care in ensuring the privacy and integrity of the information you provide, the possibility exists that this information could be unlawfully observed by a third party while in transit over the Internet or while stored on CapitalMatch systems or on the Website. CapitalMatch disclaims all liability to you to the greatest extent possible pursuant to law should this occur.

CapitalMatch reserves the right at all times to monitor, retain and disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request.

In general, the personal information CapitalMatch collects includes (but is not limited to) name, address, contact details and, where relevant, financial information, including credit card information.

CapitalMatch stores the personal information you enter on the Website. CapitalMatch obtains most personal information through the Website registration process. You may, however, provide information through a variety of different means (for example if you contact CapitalMatch via email in any way, including by providing feedback).

CapitalMatch will never:

  • Ask you to provide personal information such as your bank or credit card details, your address, driving licence or passport numbers via email. Be suspicious of anyone who does.
  • Obtain your bank or credit card details without using a secure browser window with a URL beginning ''https://''.

CapitalMatch uses a secure Payment Gateway for its online credit card transactions. All online credit card transactions performed on this site using the Payment Gateway are secured payments.

  • Payments are fully automated with an immediate response.
  • Your complete credit card number cannot be viewed by CapitalMatch or any outside party.
  • All transactions are performed under 128 Bit SSL Certificate.
  • All transaction data is encrypted.

 

4. Collecting information on Registered Members

As part of registering with CapitalMatch, we collect personal information about you in order for you to take full advantage of CapitalMatch's services. To do this it may be necessary for you to provide additional information to CapitalMatch as detailed below.

CapitalMatch generally uses personal information to:

  • Personalise and customise your experiences on the Website;
  • Help CapitalMatch manage and enhance its services;
  • Communicate with you;
  • Provide you with ongoing information about investment opportunities on the Website in which CapitalMatch believes you may be interested; and
  • Give you the opportunity from time to time to receive 'Email Alerts' and 'online newsletters' from CapitalMatch.

Registration is completely optional. However, registration for CapitalMatch services allows you to take advantage of more of the tools and resources that assist you in finding an investment opportunity and new members specific to your needs. Registration includes submitting your email address. You may access and change this information at any time by clicking ‘View / Update Profile' on the ‘My Account’ section after loggin in.

'Email Alerts' is an optional service. CapitalMatch requests that you provide information relating to your investment and member profile preferences as well as your email address so that we may notify you via email of investment opportunities and new members specific to your needs. Users can modify or delete their Email Alerts at any time by going to the ‘My Account’ area of the site.

 

5. Email communications from CapitalMatch

CapitalMatch also provides you with selected information about investment opportunities. This free service is sent to registered users and provides the option of opting out of receiving these by changing your preferences in ‘My Account’. CapitalMatch may also make you aware of additional products and services which form part of your relationship with CapitalMatch.

 

6. Storage & Security of Personal Information

CapitalMatch takes all reasonable steps to ensure the security of our system. CapitalMatch allows you to access your information at any time to keep it accurate and up to date. Any information which we hold for you is stored on secure servers that are protected in controlled facilities.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by CapitalMatch. However, CapitalMatch will not be held responsible for events arising from unauthorised access of your personal information.

You can also play an important role in keeping your personal information secure, by maintaining the confidentiality of any password and accounts used on the CapitalMatch site. Please notify us immediately if there is any unauthorised use of your account by any other Internet user or any other breach of security by completing the 'Send us an Email' section on our Contact Us page.

 

7. Seeking access to the Personal Information CapitalMatch Holds about You

You have the right to seek access the personal information held about you and to advise CapitalMatch of any inaccuracy.

If you make an access request, CapitalMatch will ask you to verify your identity and specify what information you require. CapitalMatch may charge a fee to cover the costs of meeting your request.

 

8. Updating Personal Information

You can update your CapitalMatch membership information at any time by logging into your account on the CapitalMatch website or by completing the 'Send us an Email' section on our Contact Us page.

 

9. CapitalMatch Partners & Advertisers

CapitalMatch provides links and passes online application to third party sites. The use of your information by these third party sites is not within the control of CapitalMatch and we cannot accept responsibility for the conduct of these companies. Advertisers who place advertisements on the Website are asked to comply with our privacy policy with regard to their own information handling practices.

You may also directly contact advertisers to request access to any personal information that you have sent as part of an application.

 

10.Feedback

CapitalMatch welcomes ideas and feedback about all aspects of the site. CapitalMatch stores feedback that users send to us. This feedback will be used to administer and refine the service and may be shared with CapitalMatch partners either in aggregate form or with specific identifying characteristics removed.

 

11. Privacy & Site Changes

From time to time, CapitalMatch may review and update its privacy statement. Revised versions will be updated on the website.

 

12. Contact Us

If you have any questions about this privacy statement, the practices of this site, or your dealings with CapitalMatch, you can contact us by completing the 'Send us an Email' section on our Contact Us page.

 

13. More Information About Privacy

For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner''s website.

 
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